Youth Engagement Space Manager

Summary: LHR is a non-religious, non-political, non-profit humanitarian organisation with mission to provide imediate crisis response, as well as long term relief, for the most vulnerable groups, such as women, children, elderly and disabled, in a dignified, respectful and empowering way. LHR offers the opportunity to interns to develop a unique experience of supporting in the development relief programs for people in need.

Position Summary

Lighthouse Relief has been operational at Ritsona Refugee Camp since April 2016.  In February 2017, LHR began a youth engagement program with residents 16-25 years old, with the program since expanding to include youth 12-25. Τhe Youth Engagement Space (YES) serves as a drop-in center where young camp residents can benefit from peer support, engage in age-appropriate dynamic activities, and play an active part in creating and leading programming. The YES is a safe, supportive space where creativity is celebrated and youth voices, opinions and concerns are valued and respected.

The YES Manager will be based in Ritsona Camp, Central Greece, and will report directly to the Ritsona Coordinator. The YES Manager will direct all YES programming, staff, incoming volunteers, and youth participants, leading programme planning, expansion, and monitoring. Alongside the YES Facilitator, the Manager will manage and oversee daily activities in the YES. In addition, the Manager will be responsible for ensuring LHR safeguarding procedures for staff/volunteers as well as programme participants are met, including on-site logistics, training and management of YES staff and volunteers.


  • Ritsona Coordinator – Central Greece

Key responsibilities: 


  •  Provide orientation, training, and supervision for YES Facilitator and volunteers on implementing and managing YES programming, youth participation, child protection, and safeguarding procedures (including the Child Protection Policy); provide ongoing support and mentoring to practice these concepts.

  •  Ensure a safe, youth-friendly space where YES activities are implemented in an appropriate manner; mediate interpersonal conflicts, deescalate crises, and maintain safety for all youth and team members.

  • Along with the YES Facilitator, supervise and support the Youth Engagement Space’s weekly workshops and drop-in programming, coordinating and developing a variety of programming opportunities.

  • Along with the YES Facilitator, gather content, design, publish, and launch editions of the Ritsona Kingdom Journal, a magazine featuring the voices and artwork of youth artists in Ritsona refugee camp, which is issued approximately every three months.

  • Support management of the Resident Volunteer Program, which trains and supports the residents of Ritsona to run 30-60% of regular YES programming.



  • Design and implement community outreach strategy to encourage youth to participate in and develop workshops and activities, with an average weekly participation of 50+ youth and 10+ Resident Volunteers.

  • Ensure the participation of all groups of youth, especially youth who are the most vulnerable. 

  • Identify and address protection concerns and gaps in services, particularly for vulnerable youth.

  • Oversee and monitor health and safety incident reports and ensure cases are referred to appropriate camp actors.



  • Manage youth programme participation tracking, monitoring, documentation, and reporting.

  • Manage programme budget and monthly spending; track and report finances, securing new funds and operating within budget monthly.




  •  Degree in Psychology, Education, Social Work, Child Development or similar field; background in Youth Engagement, Children’s Rights, Psychosocial Support, and/or related areas of work.

  • 3-5 years of experience working directly with youth, refugee youth, or at-risk youth.

  • Project management experience, experience managing a team of staff, and excellent project planning and management skills.

  • Experience as team leader with strong communication and coordination skills.

  • Excellent interpersonal, writing & communications skills.

  • Ability to work under pressure in an unstructured environment and maintain appropriate boundaries with youth and program participants.

  • Cross-cultural awareness and flexibility; able to adapt to a multicultural context and work cross-linguistically.

  • Ability to maintain performance expectations in diverse cultural and difficult/sensitive contexts.

  • Fluent in English (oral and writing).



  •  Fluency in Arabic. 

  • Knowledge of Kurmanji, Sorani, French and Farsi. 

  • Experience implementing Youth Engagement activities and programming, especially experience implementing creative youth engagement projects.

  • Knowledge and experience implementing International Standards in Humanitarian Action (such as Sphere and the Child Protection Minimum Standards).

  • Driving license and ability to drive manual transmission.

  • To apply, please send CV and cover letter to no later than November 21, 2018. Only shortlisted candidates will be contacted for an interview.